Privacy Policy
Effective Date: 21/10/2024
At Ekani, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, make a purchase, or interact with us.
Information We Collect
We collect personal information that you provide directly to us when you:
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Place an order on our website.
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Create an account or subscribe to our newsletter.
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Contact our customer service team.
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Participate in surveys, promotions, or events.
The types of personal information we may collect include:
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Contact Information: Name, email address, phone number, and shipping/billing address.
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Account Information: Username and password for accounts created on our website.
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Other Information: Any preferences or information you provide through your interactions with us (such as product reviews, social media messages, etc.).
How We Use Your Information
We use the information we collect for the following purposes:
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Order Processing: To fulfill your orders, process payments, and provide updates on your purchase status.
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Customer Service: To respond to inquiries, provide customer support, and assist with any issues.
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Marketing: To send you newsletters, promotions, and updates (with your consent). You can opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails.
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Improving Our Website: To analyze website usage, improve functionality, and enhance your overall shopping experience.
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Legal Compliance: To comply with applicable laws and regulations.
How We Protect Your Information
We take the security of your personal information seriously and use a variety of technical and organizational measures to safeguard your data. These measures include:
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Secure Socket Layer (SSL) technology to encrypt sensitive information such as payment details.
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Restricting access to personal information to authorized personnel only.
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Regular monitoring of our website for vulnerabilities and potential threats.
However, please note that no online platform is completely secure, and while we strive to protect your data, we cannot guarantee its absolute security
Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
Your Rights
You have the right to:
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Access: Request access to the personal information we hold about you.
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Correction: Request correction of any inaccuracies in your personal information.
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Deletion: Request deletion of your personal data, subject to certain legal obligations.
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Opt-Out: Opt out of receiving marketing communications by unsubscribing or contacting us directly.
To exercise any of these rights, please contact us at ekaniindia.official@gmail.com
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. This includes:
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Essential Cookies: Required for the website to function properly, such as remembering your cart items.
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Analytics Cookies: Help us understand how visitors interact with the site, allowing us to improve performance.
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Marketing Cookies: Used to deliver relevant ads and promotions based on your browsing behavior.
You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your experience on our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically.